If you are not seeing data populate under Screenshare that means your devices are not running UPshow content. This could be due to two different issues.
1. Your devices are offline
Head to the “Device Manager” section of the UPshow Manager to take a look at your device health.
If your devices are offline you can check out this troubleshooting article on how to fix your device: https://upshow.zendesk.com/hc/en-us/articles/360052572853-Troubleshooting-a-Device
2. You do not have any content scheduled for you screen
If your devices are online but you do not have any content populating your screenshare chart you may not have content properly scheduled for your UPshow Devices. To remedy, you can add new entertainment channels and create spotlights.
The following help center articles can better direct you.
Creating & Scheduling Spotlight
How to optimize your screenshare:
If you want to change the breakdown of how much screentime is allocated to each feature , you can customize your playlist templates to better meet your business goals. Learn more about playlists here.
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