What dimensions do spotlights need to be? 

UPshow will take any size spotlight you upload and fit it to the screen but we recommend designing spotlights in 1920x1080 to fit the entirety of the screen. 

What file types do my spotlights need to be?
Image spotlights need to be either .jpg or .png, video uploaded spotlights need to be .mp4 or .mov

Can I change the font, size and color of the text overlay in Spotlight Templates?

At this time you cannot change the font at all in the text overlay area but we are exploring further customization options.

How can I create my own spotlights if I don't have a Graphic Designer? 

A very easy to use platform we recommend utilizing is Canva. They also have a wonderful training resource that you can find HERE.

Why would I be unable to upload a spotlight? 

First, ensure that you are utilizing a Google Chrome browser. Then make sure that the file type of your image of video is a .jpg, .png, .mp4 or .mov. The third thing to check would be if the spotlight has a title

If you are still having issues with spotlight uploads last try an incognito window in Google Chrome, then reach out to our support team. 


More spotlight questions? Check out these related articles

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